June 26, 2013 | 1PM - 2PM ET
Given the challenges the healthcare industry faces today, it is crucial for hospital executives to drive performance over the long-term. Monitoring and maintaining management practices is the key to success. By employing hard measures for "soft" issues, executives can bring lasting change to the mindsets and behaviors that impact the bottom line. One of the keys to unlocking performance is ensuring that the organization has a sustainable capacity to perform, which we call "organizational health".